Developments in the call centre industry : analysis, changes, and challenges / edited by John Burgess and Julia Connell
Secondary Author
Burgess, John, ed. lit.
Connell, Julia, 1956-, ed. lit.
Language
Inglês.
Publication
London : Routledge, 2017
Description
1 Ebook (xv, 205 p.)
Series
Routledge studies in business organizations and networks
ISBN
9780415357029
Subjects
Condições de trabalho
Trabalho
Call center
Organizações
Ensaios
Online Resources
Disponível online
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