A cross-cultural investigation on the expectations of Macanese, Chinese and Portuguese consumers towards quality services [Texto policopiado] / by Cristina Maria Glória Sousa
Main Author Sousa, Cristina Maria Glória Language Português. Publication Lisboa : [s. n.], 2003Description 266 p. ; 30 cm Subjects Bancos
1980-
Séc. 20-21
Teses de doutoramento
Centros comerciais
Qualidade dos serviços
Diferenças culturais
Defesa do consumidor
Macau (China)
China
Lisboa (Portugal)
Portugal
| Item type | Library | Location | Form | Call number | Status | Direct Acess | Date due | Fund | Barcode |
|---|---|---|---|---|---|---|---|---|---|
| Book | Biblioteca Mário Sottomayor Cardia | Depósitos | Depo Requests | T 1321 | Consulta local | 58860 |
Thesis Doctoral Degree in
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