Developments in the call centre industry : analysis, changes, and challenges / edited by John Burgess and Julia Connell

Developments in the call centre industry : analysis, changes, and challenges / edited by John Burgess and Julia Connell . - xxa London xxa-fimyyc Routledge yyc-fim, 2017 . - 1 Ebook (xv, 205 p.) . - (Routledge studies in business organizations and networks)
9780415357029
Condições de trabalho
Trabalho
Call center
Organizações
Ensaios

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