Biblioteca da Faculdade de Ciências Sociais e Humanas da Universidade NOVA de Lisboa

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Delivering satisfaction and service quality : a customer-based approach for libraries / Peter Hernon and John R. Whitman Book Publication Chicago : American Library Association, 2001
 Description XIV, 181p. : il. ; 28 cm LocationBiblioteca Mário Sottomayor Cardia Availability Available (1).

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A informação na biblioteca moderna / Gaston Litton ; tradução de Hagar Espanha Gomes Book Publication São Paulo : McGraw-Hill do Brasil, 1975
 Description IX, 233 p. ; 15 cm LocationBiblioteca Mário Sottomayor Cardia Availability Available (1).

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Como orientar o leitor na escola / Gaston Litton ; tradução de Célia de Queirós Baltar Book Publication São Paulo : McGraw-Hill do Brasil, 1975
 Description XIII, 238 p. ; 15 cm LocationBiblioteca Mário Sottomayor Cardia Availability Available (1).

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Principios de referencia : fuentes y servicios de consulta / Diana Melnik ; com la colaboración de Pablo A. Somma Book Publication Buenos Aires : Alfagrama, cop. 2005
 Description 160 p. : il. ; 22 cm LocationBiblioteca Mário Sottomayor Cardia Availability Available (1).

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Manual de fuentes de información / Gloria Carrizo Sainero, Pilar Irureta-Goyena Sánchez, Eugénio López de Quintana Sáenz Book Publication Madrid : CEGAL, Confederación Española de Gremios y Asociaciones de Libreros, 1994
 Description 414 p. : il. ; 24 cm LocationBiblioteca Mário Sottomayor Cardia Availability Available (1).

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Manual de fuentes de información / Pilar Irureta-Goyena Sánchez, Eugénio López de Quintana Sáenz ; Gloria Carrizo Sainero autora-coordenadora Book Publication Zaragoza : CEGAL, Confederación Española de Gremios y Asociaciones de Libreros, 2000
 Description 574 p. : il. ; 24 cm LocationBiblioteca Mário Sottomayor Cardia Availability Available (1). Reference (1).

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Providing reference services for archives and manuscripts / Mary Jo Pugh Book Publication Chicago : Society of American Archivists, cop. 2005
 Description xvi, 368 p. : il. ; 23 cm LocationBiblioteca Mário Sottomayor Cardia Availability Available (1).

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